A Business Analyst job interview focuses on assessing your ability to understand business needs, analyze processes, and propose effective solutions. Key aspects include demonstrating strong communication skills, problem-solving abilities, and knowledge of relevant tools like UML, BPMN, or Agile methodologies. Preparing real-life scenario responses and showcasing your analytical thinking can greatly enhance your chances of success.
Tell me about yourself.
Highlight your educational background in business or analytics, emphasizing relevant coursework or certifications like CBAP or PMI-PBA. Discuss your experience with data analysis, process improvement, and stakeholder collaboration, particularly in financial services or banking sectors. Showcase your skills in tools such as SQL, Excel, and Tableau, and emphasize your ability to translate business needs into actionable insights that drive strategic decisions at U.S. Bank.
Do's
- Concise introduction - Provide a brief professional summary highlighting relevant Business Analyst experience.
- Highlight skills - Emphasize analytical, communication, and problem-solving skills tailored to U.S. Bank's industry.
- Align with company values - Mention understanding of U.S. Bank's mission, culture, and customer-centric approach.
Don'ts
- Irrelevant personal details - Avoid sharing unrelated hobbies or personal history not connected to the role.
- Negative remarks - Do not criticize previous employers or experiences during the response.
- Overly generic statements - Avoid vague answers that lack specific ties to the Business Analyst position or U.S. Bank.
Why do you want to work at U.S. Bank?
Show a clear understanding of U.S. Bank's commitment to innovation, customer-centric solutions, and strong community presence. Highlight your enthusiasm for leveraging your analytical skills to support data-driven decision making and improve business processes within the financial sector. Emphasize alignment with U.S. Bank's values and your desire to contribute to its growth as a leading financial institution.
Do's
- Research U.S. Bank - Demonstrate knowledge of the company's values, mission, and recent achievements.
- Align Skills with Role - Highlight how your business analysis experience supports U.S. Bank's goals and projects.
- Show Enthusiasm - Express genuine interest in contributing to the banking industry and U.S. Bank's success.
Don'ts
- Generic Answers - Avoid vague statements that could apply to any company or role.
- Focus on Salary - Do not prioritize compensation information when explaining your motivation.
- Negative Comments - Refrain from criticizing previous employers or experiences during your answer.
Why are you interested in the Business Analyst position?
Express genuine enthusiasm for U.S. Bank by highlighting its reputation in financial services and commitment to innovation. Emphasize your strong analytical skills, experience with data-driven decision making, and interest in improving business processes to support strategic goals. Demonstrate understanding of how a Business Analyst role at U.S. Bank contributes to enhancing customer experience and operational efficiency within the banking sector.
Do's
- Research U.S. Bank - Understand the company's mission, values, and recent projects to tailor your answer effectively.
- Highlight relevant skills - Emphasize your analytical, problem-solving, and communication skills related to the Business Analyst role.
- Align career goals - Connect your professional aspirations with the opportunities and growth offered by U.S. Bank in the Business Analyst position.
Don'ts
- Generic answers - Avoid vague responses that do not specifically address the Business Analyst role or U.S. Bank.
- Focus on salary - Refrain from mentioning compensation as the primary reason for your interest in the position.
- Ignore company culture - Do not overlook the importance of fitting into U.S. Bank's work environment and values when explaining your interest.
Can you describe your experience with data analysis?
Highlight your proficiency in data analysis tools such as Excel, SQL, and Tableau, emphasizing experience with large datasets and statistical methods relevant to banking. Describe your role in interpreting data to identify trends, improve business processes, and support decision-making within financial projects. Showcase examples of collaborating with cross-functional teams to translate data insights into actionable business strategies aligned with U.S. Bank's goals.
Do's
- Data Analysis Tools - Highlight proficiency with tools like Excel, SQL, Tableau, or Python used to analyze business data efficiently.
- Quantitative Results - Share specific examples of how your analysis led to measurable business improvements or cost savings.
- Problem-Solving Approach - Describe how you identify data trends, interpret insights, and propose actionable recommendations.
Don'ts
- Vague Descriptions - Avoid nonspecific statements that lack detail about your actual experience or contributions.
- Overuse of Jargon - Do not use excessive technical terms without explaining their relevance to business outcomes.
- Ignoring Business Context - Steer clear of focusing only on data techniques without linking them to strategic company goals.
How have you handled multiple projects with tight deadlines?
Demonstrate strong organizational skills by explaining your approach to prioritizing tasks based on project impact and deadline urgency, using tools like Microsoft Project or JIRA to track progress. Highlight experience in coordinating cross-functional teams to ensure timely delivery while managing stakeholder expectations through regular, transparent communication. Emphasize your ability to adapt quickly to changes, mitigate risks proactively, and deliver high-quality analysis under pressure consistent with U.S. Bank's emphasis on efficiency and precision.
Do's
- Prioritization - Demonstrate your ability to rank tasks based on urgency and impact to meet tight deadlines effectively.
- Time Management - Explain strategies like using project management tools or time blocking to stay organized and on schedule.
- Communication - Highlight how you keep stakeholders informed about progress and any potential risks.
Don'ts
- Overpromising - Avoid committing to unrealistic deadlines or workloads that you cannot deliver.
- Ignoring Details - Do not neglect the importance of thorough analysis and documentation when managing multiple projects.
- Poor Stress Management - Do not convey an inability to stay calm and focused under pressure.
Describe a time you used data to solve a business problem.
Highlight a specific project where you analyzed transactional or customer data to identify trends impacting revenue or operational efficiency. Explain the tools and methodologies you used, such as SQL, Excel, or data visualization software, to extract insights and support your recommendations. Emphasize measurable outcomes, like improved decision-making or cost savings, that directly contributed to U.S. Bank's business objectives.
Do's
- Relevant Data Analysis - Highlight specific data sets and analytical methods used to address the business problem.
- Impact on Business - Quantify the positive outcome or improvement resulting from your data-driven solution.
- Clear Communication - Explain complex data insights in a straightforward manner understandable to non-technical stakeholders.
Don'ts
- Vague Examples - Avoid general statements without concrete details about the data or problem.
- Technical Jargon Overload - Do not use excessive technical terms that could confuse the interviewer.
- Ignoring Business Context - Do not focus solely on data without linking it to business goals or challenges.
How do you prioritize competing tasks?
Effective prioritization for a Business Analyst at U.S. Bank involves assessing task urgency, impact on project goals, and alignment with stakeholder needs. Using frameworks like MoSCoW (Must have, Should have, Could have, Won't have) helps categorize tasks and optimize resource allocation. Consistently communicating with project managers and cross-functional teams ensures priorities align with evolving business objectives.
Do's
- Task prioritization - Explain using methods like the Eisenhower Matrix or MoSCoW to categorize tasks by urgency and importance.
- Stakeholder communication - Emphasize regular updates and collaboration with stakeholders to align priorities with business goals.
- Time management - Highlight scheduling techniques such as time blocking or Agile sprints to ensure timely delivery of tasks.
Don'ts
- Overcommitting - Avoid promising unrealistic deadlines or taking on too many tasks simultaneously.
- Ignoring dependencies - Do not overlook task dependencies that affect the sequence and completion of work.
- Lack of flexibility - Refrain from rigidly sticking to one plan without adapting to changing priorities or urgent needs.
What tools and software have you used for business analysis?
Highlight proficiency with industry-standard tools such as Microsoft Excel for data analysis, Microsoft Visio for process mapping, and SQL for database querying. Mention experience with business intelligence platforms like Tableau or Power BI to create interactive dashboards and reports that support decision-making. Include familiarity with project management software such as JIRA or Trello to track requirements and collaborate effectively across teams.
Do's
- Specify Relevant Tools - Mention industry-standard business analysis tools like Microsoft Excel, Tableau, JIRA, and SQL for data analysis and reporting.
- Highlight Experience with Software - Demonstrate familiarity with business process modeling tools such as Visio or Lucidchart tailored to banking sector needs.
- Emphasize Analytical Software Use - Discuss experience utilizing analytical software to generate insights, improve decision-making, and support financial services.
Don'ts
- Avoid Irrelevant Software - Do not mention tools unrelated to business analysis or the banking industry to maintain focus and professionalism.
- Omit Lack of Experience - Avoid admitting to unfamiliarity with common business analysis tools without offering your willingness to learn quickly.
- Ignore Integration Capabilities - Do not overlook the importance of explaining how tools integrate with U.S. Bank's existing systems and workflow enhancements.
How do you approach process improvement?
Focus on identifying inefficiencies through data analysis and stakeholder feedback to streamline workflows and enhance productivity. Use tools like process mapping and root cause analysis to pinpoint issues and develop actionable solutions aligned with business goals. Collaborate cross-functionally to implement changes, monitor results, and continuously refine processes for optimal performance.
Do's
- Understand Current Processes - Analyze existing workflows to identify inefficiencies or bottlenecks.
- Use Data-Driven Insights - Leverage quantitative data and qualitative feedback for informed improvement decisions.
- Engage Stakeholders - Collaborate with cross-functional teams to ensure comprehensive process enhancements.
Don'ts
- Assume Without Validation - Avoid making process changes without thorough analysis or evidence.
- Ignore User Impact - Do not overlook how changes affect end-users or the overall customer experience.
- Resist Feedback - Avoid dismissing input from team members or stakeholders during improvement initiatives.
Describe a challenging stakeholder relationship and how you managed it.
Demonstrate your ability to navigate complex stakeholder dynamics by detailing a specific instance where conflicting priorities or communication barriers existed. Highlight proactive steps taken such as active listening, clarifying requirements, and facilitating transparent dialogue to align stakeholder goals. Emphasize measurable outcomes like improved collaboration, project milestones met, or enhanced stakeholder satisfaction within a banking environment.
Do's
- Clear Communication - Maintain transparent and consistent communication to build trust with stakeholders.
- Active Listening - Understand stakeholder concerns and priorities by carefully listening to their perspectives.
- Conflict Resolution - Implement effective conflict resolution techniques to address disputes and find common ground.
Don'ts
- Avoiding Issues - Do not ignore or delay addressing stakeholder concerns as it can escalate problems.
- Overpromising - Avoid making unrealistic commitments that can damage credibility and stakeholder trust.
- Neglecting Feedback - Do not disregard stakeholder feedback, as it is crucial for project success and relationship management.
How do you handle ambiguous requirements?
When handling ambiguous requirements as a Business Analyst at U.S. Bank, focus on clarifying objectives through stakeholder interviews and workshops to gather detailed information. Utilize modeling techniques like process flows and use cases to visualize potential solutions and identify gaps. Continuously validate assumptions with end-users and align findings with regulatory standards to ensure compliance and accuracy in documentation.
Do's
- Clarify Expectations - Ask targeted questions to understand the stakeholder's needs and clarify ambiguous points.
- Document Assumptions - Record any assumptions made during requirement analysis to ensure transparency and traceability.
- Iterative Communication - Maintain continuous dialogue with business users and technical teams to refine requirements progressively.
Don'ts
- Assume Without Validation - Avoid making decisions or proceeding with unclear requirements without stakeholder confirmation.
- Ignore Stakeholder Input - Do not overlook diverse perspectives that could help clarify ambiguous requirements.
- Delay Addressing Ambiguity - Do not postpone resolving unclear points, as it can lead to project risks and scope creep.
Tell me about a time you gathered requirements for a project.
Focus on describing a specific project where you collaborated with stakeholders at U.S. Bank to identify and document detailed business requirements. Highlight methods used such as interviews, workshops, and surveys to ensure comprehensive understanding of customer needs and regulatory compliance. Emphasize how accurate requirements gathering led to successful project deliverables aligned with U.S. Bank's strategic goals.
Do's
- Prepare Specific Examples - Share detailed instances of requirement gathering from past projects to demonstrate experience.
- Highlight Stakeholder Engagement - Explain how you collaborated with stakeholders to understand and document their needs accurately.
- Emphasize Analytical Skills - Discuss methods used for analyzing and validating requirements to align with business objectives.
Don'ts
- Avoid Vague Responses - Do not provide generic answers without concrete examples or clear outcomes.
- Skip Technical Jargon - Avoid overusing technical terms that might confuse interviewers unfamiliar with specific tools or methodologies.
- Ignore Challenges - Do not omit mentioning how you handled conflicts or changes during requirement gathering.
How do you ensure accuracy in your analysis?
Demonstrate thoroughness by explaining your approach to data validation, cross-referencing multiple sources, and using reliable tools to verify findings. Highlight your focus on clear documentation and consistent stakeholder communication to confirm requirements and assumptions. Emphasize applying established methodologies and continuous peer reviews to maintain high analytical accuracy.
Do's
- Data Validation - Verify data sources and cross-check information to maintain accuracy in analysis.
- Clear Documentation - Keep detailed records of methods and assumptions used in the analysis process.
- Stakeholder Collaboration - Engage with team members and stakeholders to confirm understanding and accuracy of requirements.
Don'ts
- Assuming Data Accuracy - Avoid using unverified or unchecked data without proper validation.
- Ignoring Feedback - Do not overlook feedback from peers or stakeholders that could highlight errors.
- Rushing Analysis - Avoid hastily completing analysis without thorough review and quality checks.
Explain how you would document business processes.
To document business processes effectively for a Business Analyst role at U.S. Bank, use clear and detailed process maps or flowcharts that outline each step, decision point, and stakeholder involved. Incorporate standardized notation methods such as BPMN to ensure clarity and consistency, and complement diagrams with written descriptions capturing objectives, inputs, outputs, and exceptions. Maintain version control and collaborate with cross-functional teams to validate accuracy and ensure the documentation reflects current practices and compliance requirements.
Do's
- Clear process mapping - Use flowcharts or diagrams to visually represent each business process step for clarity.
- Stakeholder collaboration - Engage with cross-functional teams to ensure accuracy and completeness of the documented process.
- Standardized templates - Utilize consistent documentation formats to maintain uniformity across all business process documents.
Don'ts
- Overlooking details - Avoid skipping critical steps or nuances that could impact process understanding and implementation.
- Ignoring feedback - Do not disregard input from users and stakeholders during the documentation phase.
- Using jargon - Refrain from employing complex terms that may confuse non-technical stakeholders.
Describe your experience with SQL or other data querying languages.
Highlight proficiency in SQL by detailing specific tasks such as writing complex queries, optimizing data retrieval, and creating reports to support business decision-making. Emphasize experience with other data querying languages like T-SQL or PL/SQL, showcasing the ability to analyze large datasets and extract actionable insights. Reference collaboration with cross-functional teams at financial institutions, ensuring data accuracy and driving improvements aligned with U.S. Bank's operational goals.
Do's
- Highlight relevant SQL skills - Clearly explain your proficiency with SQL, including SELECT statements, JOINs, and aggregate functions.
- Provide practical examples - Describe specific projects where you used SQL to extract, analyze, or manipulate data to support business decisions.
- Demonstrate problem-solving - Emphasize how your SQL knowledge helped identify trends, improve processes, or resolve data-related issues.
Don'ts
- Avoid vague statements - Do not say "I know SQL" without providing examples or context related to your experience.
- Don't exaggerate skills - Refrain from overstating your SQL capabilities or mentioning complex functions you are unfamiliar with.
- Avoid unrelated technical jargon - Focus on SQL and querying languages relevant to the Business Analyst role without unnecessary technical details.
How do you handle confidential information?
When handling confidential information as a Business Analyst at U.S. Bank, emphasize adherence to data privacy policies and regulatory compliance, including GDPR and CCPA standards. Describe using secure data management tools and strict access controls to protect sensitive customer and business data. Highlight commitment to ethical practices and continuous training on information security protocols to prevent data breaches.
Do's
- Confidentiality - Emphasize strict adherence to data privacy and company policies when handling sensitive information.
- Compliance - Highlight understanding of legal and regulatory requirements related to financial data security.
- Integrity - Demonstrate commitment to ethical standards and maintaining trustworthiness in all business processes.
Don'ts
- Information Sharing - Avoid mentioning sharing confidential data with unauthorized personnel or external parties.
- Carelessness - Do not suggest any lax approach to managing or storing sensitive customer or business information.
- Guesswork - Refrain from implying uncertainty or inexperience in protecting confidential information.
Tell me about a time you worked as part of a team to achieve a goal.
Describe a specific project where you collaborated with cross-functional teams, such as IT, marketing, and finance, to gather and analyze business requirements effectively. Highlight your role in facilitating communication, identifying stakeholder needs, and ensuring alignment with U.S. Bank's strategic objectives. Emphasize measurable outcomes like improved processes, enhanced reporting accuracy, or successful implementation of a solution that supported business goals.
Do's
- Use STAR Method - Structure your answer using Situation, Task, Action, and Result to clearly demonstrate your teamwork skills.
- Highlight Collaboration - Emphasize your role in facilitating communication and aligning team members towards a common goal.
- Quantify Results - Provide measurable outcomes such as improved processes, increased efficiency, or successful project delivery.
Don'ts
- Blame Others - Avoid pointing fingers or focusing on conflicts within the team.
- Be Vague - Do not give generic answers without concrete examples or specific contributions.
- Overstate Your Role - Refrain from exaggerating your responsibilities or undermining team efforts.
How do you stay organized?
Demonstrate your ability to utilize project management tools like JIRA or Trello and maintain detailed documentation to track requirements and deadlines. Highlight your methodical approach to prioritizing tasks based on business impact and stakeholder needs, ensuring timely delivery of analysis and reports. Emphasize your experience with creating structured workflow processes that enhance collaboration and keep cross-functional teams aligned throughout the project lifecycle.
Do's
- Project Management Tools - Mention using tools like Jira or Trello to track tasks and deadlines efficiently.
- Prioritization Techniques - Discuss applying methods such as Eisenhower Matrix to focus on high-impact activities.
- Documentation Practices - Highlight maintaining clear and concise documentation for requirements and meeting notes.
Don'ts
- Overgeneralizing - Avoid vague answers like "I just manage everything well" without specifics.
- Ignoring Tools - Do not say you rely solely on memory or informal methods without leveraging digital solutions.
- Lack of Adaptability - Avoid suggesting rigid processes; emphasize flexible approaches that adapt to changing project needs.
How do you communicate complex information to non-technical stakeholders?
Use clear, jargon-free language to simplify technical concepts, focusing on key insights and business impacts relevant to U.S. Bank's objectives. Employ visual aids like charts, diagrams, and dashboards to make data more accessible and enhance stakeholder understanding. Engage in active listening and encourage questions to ensure alignment and address any concerns effectively.
Do's
- Use clear language - Simplify technical jargon into everyday terms to ensure understanding.
- Visual aids - Utilize charts, diagrams, or slides to illustrate complex concepts effectively.
- Relate to business impact - Connect technical details to business outcomes and value for stakeholders.
Don'ts
- Overcomplicate explanations - Avoid excessive technical detail that may confuse non-technical audiences.
- Assume prior knowledge - Do not presume stakeholders have background in technical topics.
- Ignore questions - Do not dismiss or overlook stakeholder queries about complex information.
Why should we hire you for this position?
Highlight your proficiency in data analysis, process improvement, and stakeholder communication, emphasizing prior experience with financial institutions or similar sectors. Demonstrate your ability to translate complex business needs into actionable solutions that align with U.S. Bank's goals, noting familiarity with regulatory environments and banking software. Showcase your proactive problem-solving skills and commitment to driving measurable business outcomes that support the company's strategic objectives.
Do's
- Highlight Relevant Experience - Emphasize your background in business analysis, especially in financial services or banking.
- Showcase Problem-Solving Skills - Demonstrate your ability to identify business needs and develop effective solutions backed by data.
- Align with Company Goals - Connect your skills and achievements to U.S. Bank's objectives and values in the financial industry.
Don'ts
- Be Vague or Generic - Avoid providing broad or unrelated reasons that do not address the specific role or company.
- Focus Only on Personal Benefits - Refrain from emphasizing what you gain instead of what you contribute to U.S. Bank.
- Overstate Qualifications - Do not exaggerate skills or experience beyond your actual capabilities relevant to the business analyst position.
Describe a time when you identified a major risk in a business process.
When answering the job interview question about identifying a major risk in a business process for a Business Analyst position at U.S. Bank, focus on detailing a specific scenario where you conducted thorough risk assessment and analysis. Emphasize using industry-standard risk identification methods such as SWOT analysis, process mapping, or stakeholder interviews to uncover potential risks that could impact financial operations, compliance, or customer experience. Highlight the solutions you proposed or implemented to mitigate the risk, quantifying the impact in terms of cost savings, efficiency improvements, or regulatory compliance enhancements relevant to the banking sector.
Do's
- Specific Example - Share a clear, detailed instance where you identified a significant risk in a business process.
- Risk Analysis - Explain the methods you used to identify and assess the risk, such as data analysis or stakeholder interviews.
- Impact and Resolution - Highlight the impact of the risk on the business and the steps you took to mitigate or resolve it.
Don'ts
- Vagueness - Avoid giving general or unclear examples that lack specifics about the risk and your role.
- Blaming Others - Do not place blame on colleagues or other departments when describing the risk situation.
- Ignoring Outcome - Avoid neglecting to mention the outcome or results after addressing the risk in the business process.
Have you worked with Agile or Scrum methodologies?
Highlight your experience collaborating within Agile or Scrum teams, emphasizing your role in facilitating communication between stakeholders and developers. Detail how you contributed to sprint planning, backlog grooming, and daily stand-ups to ensure project requirements were clearly defined and met. Mention specific tools like Jira or Confluence you used to track progress and document user stories, showcasing your adaptability in a dynamic environment.
Do's
- Agile Experience - Emphasize hands-on experience with Agile frameworks such as Scrum, highlighting specific projects and your role in them.
- Scrum Roles - Clarify your understanding of Scrum roles like Product Owner, Scrum Master, and Development Team, and specify which role you fulfilled.
- Value Delivery - Explain how Agile practices helped improve value delivery, stakeholder collaboration, and adaptability in previous projects.
Don'ts
- Overgeneralization - Avoid vague statements like "I know Agile" without giving concrete examples or context.
- Confusing Terminology - Do not mix up Agile and Scrum definitions or use incorrect terminology that may reflect a lack of knowledge.
- Ignoring Business Analysis Role - Do not neglect explaining how Agile aligns with business analysis, focusing only on development or technical aspects.
What is your experience with reporting and dashboard tools?
Highlight your proficiency with leading reporting and dashboard tools such as Tableau, Power BI, and SQL for data extraction and visualization. Emphasize your ability to translate complex data into actionable insights that support business decision-making and improve performance metrics. Share specific examples of projects where you designed or enhanced reporting solutions to meet stakeholder requirements at scale.
Do's
- Highlight relevant tools - Mention specific reporting and dashboard tools like Tableau, Power BI, or Excel relevant to business analysis.
- Showcase data interpretation skills - Explain how you analyze data to derive actionable insights for stakeholders.
- Provide real examples - Share concrete experiences or projects where you improved reporting processes or created impactful dashboards.
Don'ts
- Overgeneralize tool experience - Avoid vague claims like "I am familiar with many tools" without specifics.
- Ignore business context - Don't focus solely on technical skills without linking them to business outcomes.
- Downplay collaboration - Avoid neglecting teamwork aspects such as working with stakeholders to define reporting needs.
Where do you see yourself in five years?
Focus on aligning your five-year goals with U.S. Bank's commitment to innovation in financial services and data-driven decision-making. Emphasize your desire to develop advanced analytical skills, contribute to impactful business solutions, and potentially lead projects that enhance banking operations. Highlight your interest in growing within the company to support strategic objectives and foster customer-centric improvements.
Do's
- Career Growth - Emphasize a clear path for professional development within the Business Analyst role at U.S. Bank.
- Skill Enhancement - Highlight intentions to acquire advanced analytical and financial skills relevant to banking.
- Contribution - Express a desire to contribute meaningfully to U.S. Bank's strategic projects and business solutions.
Don'ts
- Vague Answers - Avoid providing unclear or generic responses lacking focus on the Business Analyst position.
- Unrelated Goals - Do not mention career plans unrelated to banking or the analyst role in U.S. Bank.
- Overambition - Avoid stating unrealistic or overly aggressive career advancements within five years.
Do you have any questions for us?
To effectively answer "Do you have any questions for us?" in a Business Analyst interview at U.S. Bank, prepare insightful inquiries about the bank's current analytical tools, data strategies, and project management methodologies. Ask how the role contributes to optimizing financial products or improving customer experience through data-driven decisions. Demonstrating knowledge of U.S. Bank's commitment to innovation and regulatory compliance highlights your interest and alignment with their business goals.
Do's
- Ask about company culture - Gain insight into U.S. Bank's work environment and team dynamics.
- Inquire about role expectations - Clarify key responsibilities and success metrics for the Business Analyst position.
- Discuss growth opportunities - Understand potential career advancement and professional development paths at U.S. Bank.
Don'ts
- Avoid questions about salary early - Do not prioritize compensation before demonstrating job interest and fit.
- Do not ask about time off - Avoid focusing on benefits or vacation policies during the initial interview.
- Stay away from overly generic questions - Avoid questions that can be easily answered by the company website or job description.